25 January 2011

Sorry for any disruption

Dear Patient,

Over the past week, we have been experiencing technical problems with BT and our telephone systems and would like to apologise to any patients that have been unable to contact the Practice. This was completely out of our hands and have been fully committed to getting the issues resolved as quickly as possible.

We are pleased to confirm the phones are now working properly and we are doing all we can to deal with patients requests.

Kind regards,

The Broad Lane Surgery Team